Hilton Grand Vacations
Hilton Grand Vacations is a global leader in vacation ownership with premium resorts.
Front Desk Clerk
Greeting guests, handling check‑ins/outs, reservations and payments at the front desk.
Job Highlights
About the Role
The Front Desk Clerk role involves ensuring positive guest experiences during check‑in and check‑out, handling reservations, generating invoices, managing safety deposit boxes, coordinating housekeeping and maintenance requests, restocking the front desk, providing information on attractions, and preparing reports for management.
Key Responsibilities
- ▸check‑in
- ▸check‑out
- ▸reservations
- ▸invoice generation
- ▸housekeeping coordination
- ▸management reports
What You Bring
Successful applicants must have proficient English communication skills, a courteous professional attitude, flexibility with scheduling, ability to multitask and prioritize, and at least six months of customer service experience. Preferred experience includes front desk or guest services, cash/credit card transactions, and hospitality or related industry background. The hourly rate ranges from $20.00 to $21.00 based on experience.
Requirements
- ▸english
- ▸customer service
- ▸front desk
- ▸cash handling
- ▸multitask
- ▸flexible
Benefits
HGV now offers Day One Team Member Benefits, including daily pay. As part of the Hilton family, team members enjoy great benefits, a family‑like team, and an inspiring career. The company has been recognized for work‑life balance and family‑friendly benefits, earning four out of five stars and a spot on Newsweek’s “America’s Greatest Workplaces for Parents & Families.” Over 30 years, HGV values the loyalty of owners, members and guests, and honors its dedicated team members across resorts, call centers and corporate offices. Full‑time team members receive a comprehensive benefits package that includes medical, dental, vision, 401(k) with company match, paid time off, paid sick time, tuition reimbursement, employee stock purchase program, and extraordinary travel benefits. Eligibility applies to all U.S. hourly team members not represented by a labor organization. • Competitive hourly base pay and positive team environment • Daily Pay – receive earned wages any time before payday • Discounted hotel rates worldwide • 401(k) program with company match • Employee stock purchase program • Generous paid time off and paid sick time • Recognition programs and rewards • Tuition reimbursement • Numerous learning and career advancement opportunities
Work Environment
Onsite