Program Associate

About the Role

The Program Associate supports program operations for a focused client group, interfacing with regional personnel and serving as a direct support to Program Managers. This hybrid role emphasizes in‑branch relationship building to align priorities between branch and program operations while ensuring consistent, high‑quality client experiences. • Support program management with administrative tasks, ensuring accuracy and quality control (e.g., invoicing, reporting). • Assist project and program managers with preparation, execution, and review of internal and external reports. • Support program‑level monitoring and control activities, including report reviews and KPI management. • Aid resource planning in coordination with program, project managers, and branch operations. • Collaborate with regional and branch operations to maximize resources and align priorities. • Lead by example to enforce program standards and serve as operational backup to the Program Manager. • Contribute to developing processes and tools, influencing operational standards for client programs.

Key Responsibilities

• ▸reporting
• ▸kpi management
• ▸resource planning
• ▸process development
• ▸quality control
• ▸client coordination

What You Bring

Reasonable accommodations are available for applicants and employees who need assistance during the hiring process or job performance. Individuals may contact the HR team at 602‑944‑3330 or email [email protected]. Only candidates authorized to work indefinitely in the U.S. will be considered, and future sponsorship is not available. • Minimum 3 years progressive experience in project management or similar role in security integration, handling complex or multiple concurrent projects. • Understanding of low‑voltage construction industry and regulatory influences on project/program delivery. • Flexible problem‑solver who identifies improvement areas and takes initiative. • Ability to analyze financial and operational data, identify trends, and provide actionable insights. • Strong interpersonal skills to build relationships with branch stakeholders and align program goals. • Excellent written and verbal communication, well‑organized, motivated, independent, with effective time management. • Advanced proficiency with ERP systems (e.g., Microsoft Dynamics MD365, SAP, Coins), Power BI, and Microsoft Office (advanced Excel and PowerPoint). • Associate’s or bachelor’s degree in a technical field. • Project Management Professional (PMP) certification is highly beneficial. • Effective communication (seeing, hearing, speaking, writing) and occasional manual dexterity for light office tasks.

Requirements

• ▸project management
• ▸low‑voltage
• ▸erp
• ▸power bi
• ▸pmp
• ▸3 years

Benefits

• Work in a clean, orderly, well‑lit, ventilated office with low to moderate noise levels. • Compensation: $105,000 – $145,000 DOE. • Working hours: Monday‑Friday, with overtime or on‑call as needed; no travel required. • Comprehensive benefits including medical, dental, vision, life insurance, AD&D, disability, employee assistance, voluntary options, 401(k) with employer match, PTO, sick leave, and 9 paid holidays, effective on day 1.

Work Environment

Office Full-Time