Servicetitan
Cloud‑based SaaS platform powering back‑office, scheduling, dispatch, invoicing and marketing for trades businesses.
About
-Launched a cloud platform in 2012 to modernize trades businesses -Integrates scheduling, dispatch, CRM, invoicing, payments, marketing, and analytics into one system -Supports both residential and commercial contractors in industries like HVAC, plumbing, electrical, pest control, and landscaping -Expanded internationally with a development hub in Armenia and acquired companies like Aspire and Convex to enhance its platform -Features include AI-powered tools ( Titan Intelligence ), integrated financing, mobile technician apps, and robust reporting -Serves clients from single-location plumbing shops to large MEP contractors managing complex jobs -Began as a summer project to help the founders' fathers' contracting businesses and grew into a public tech firm.
Open Positions (27)
Technical Support Specialist - Telecom
Assist customers with software issues via phone, chat, email, providing technical solutions.
Technical Support Specialist - Telecom
Assist customers with software support via phone, chat, email, and screen‑sharing.
Pro Account Manager
Upsell & support existing SaaS customers, drive adoption and revenue
Customer Success Manager, Enterprise
Manage enterprise trade service accounts, drive adoption, solve issues, and grow revenue.
Paid Media Specialist
Optimize paid media campaigns across ABM platforms to drive pipeline and account penetration.
Enterprise Implementation Consultant
Implement and configure ServiceTitan platform for home services clients.
Staff Software Engineer, Routing
Lead technical vision & execution for a squad, mentor engineers, and drive key decisions.
Account Executive
Sell SaaS to landscape businesses, manage pipeline, meet sales targets.
Senior Sales Enablement Manager
Strategic leader driving enterprise sales enablement, onboarding, coaching, and GTM execution.
Staff Product Designer
Design and ship user-centered SaaS experiences for ServiceTitan's platform.
Senior Staff Product Designer
Lead design strategy & execution for SaaS product across desktop, tablet, mobile.
Senior Product Designer
Design enterprise SaaS solutions for home services platform
Senior Events Project Manager
Manage planning, logistics, and stakeholder coordination for annual user conferences.
Manager, Customer Success Enterprise
Lead and develop Enterprise CSM team to drive retention, expansion, and customer success.
Pro Product Specialist, Contact Center Pro
Onboard and train clients on Contact Center Pro, manage timelines, and drive product adoption.
Customer Success Manager, Enterprise
Manage enterprise trade service accounts, drive product adoption and revenue growth
Lead, Leaves & Accommodations
Manage US and global leave, time-off, and accommodation programs.
Director, Product Security Engineering
Lead security engineering to embed secure‑by‑default practices across product development.
Technical Support Specialist
Assist trade business customers via phone, chat, email, solving software issues.
Director, Strategic Customer Success
Lead strategic customer success for enterprise SaaS accounts, driving retention and growth.
Senior Manager, Integrated Marketing
Lead partner marketing, build co‑brand strategies, and drive growth for ServiceTitan
Senior Events Specialist
Manage and strategize high-touch private-equity events and hospitality experiences
Manager, Success Strategy & Ops
Drive CS performance analytics, strategy, and operations to improve customer success.
Staff Software Engineer
Design and implement user‑facing features on the .NET platform, leading major development.
Customer Success Manager, Enterprise
Manage enterprise trade service accounts, drive adoption, and grow revenue.
Manager, Mobile Software Engineering
Lead and grow mobile engineers, own feature delivery, ensure quality and scalability.
Senior Director, Product Management (Pricing, Procurement & Inventory)
Lead product vision for materials, pricing, procurement for trades industry